Data Security

At Evo DNA, we are fully committed to maintaining the highest standards of data privacy and security throughout every stage of your DNA testing and analysis experience.

How We Use and Protect Your Information

Evo DNA values transparency about the personal data we collect, how we use it, and why it is necessary. We handle your information for the following core purposes:

• To process your DNA kit order and registration.
• To enable you to create and manage your Evo DNA account.
• To generate and deliver your personalized DNA reports and insights.
• To maintain, monitor, and improve our website, systems, and security.
• To communicate updates, offers, or relevant information about Evo DNA’s services.

Because DNA analysis involves sensitive data, including genetic information, we take extra care to ensure your privacy and protection at every step. We process personal data only as needed to:

• Analyze your DNA sample at our partner laboratory.
• Produce your personalized results.
• Enhance and update our tools and reporting accuracy.
• Address customer inquiries and provide dedicated support.
• Conduct optional research programs only with your explicit consent.

Accessing, Downloading, and Deleting Your Data

Evo DNA believes you should have full control over your personal information. You may:

• Request a copy of your data by contacting our Support Team at info@evo-dna.com.
• Request permanent deletion of your data at any time. Once deleted, data cannot be recovered or restored.
• Rest assured that Evo DNA does not share customer data with any third parties or law enforcement agencies unless required by a valid court order or subpoena.

Evo DNA has implemented multiple layers of technical and organizational safeguards to protect all personal and genetic information, and we routinely test and audit our systems to ensure continued security.

Safeguarding Your Data

We use industry-leading security practices to protect your information against unauthorized access, loss, or misuse. These include secure encryption, restricted access controls, and regular system monitoring to ensure that your DNA and personal data remain safe and confidential.

Third-Party Service Providers

While most data processing is handled directly by Evo DNA, we may work with select, carefully vetted partners to help us deliver our services, including:

• Accredited laboratories for sample processing.
• Shipping and courier services for DNA kit delivery.

All third-party providers are bound by strict data protection agreements and must meet Evo DNA’s privacy and security standards at all times. For further details, please review our Privacy Policy.

Reporting Security Concerns

If you have questions or believe you have discovered a potential security issue related to Evo DNA’s website or systems, please contact our security team at info@evo-dna.com.

When reporting a potential vulnerability, please include as much detail as possible, such as steps to reproduce the issue or a proof-of-concept. Our team will review and respond promptly to ensure any concern is addressed responsibly.

Evo DNA appreciates your help in maintaining the safety and trust of our community.